Texas Attorney GeneralPublic Information Act
Electronic Filing System

How can I submit a request for attorney general open records decision online?

Follow the Steps to Complete instructions on this website to electronically submit both your request for decision and the documents related to that request.

Who is eligible to submit information electronically through the OAG's Public Information Act Electronic Filing System?

A governmental body, as defined by Texas Government Code Section 552.003, that seeks a decision from the attorney general about whether requested public information is excepted from public disclosure, may submit information electronically through the system. An interested party may also submit the reasons why requested public information should be withheld or released along with any necessary supporting documentation for consideration in the attorney general's open records decision process.

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I want to request copies of public information from the OAG. How do I do that?

If you would like to view or obtain copies of records from the OAG, please send a written request:

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I want to request copies of public information from my local police department, school district, or any other governmental body in Texas. How do I do that?

Submit a written request for information directly to the governmental body that holds the information. For more detailed information on requesting public information, please visit the OAG's website at https://www.oag.state.tx.us/open/requestors.shtml.

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Is the OAG's Public Information Act Electronic Filing System secure?

Texas.gov maintains the highest security standards of government, commercial, and financial institutions. Texas.gov’s current security standards comply with Payment Card Industry Data Security Standards (PCI-DSS), the Texas Administrative Code (1 T.A.C. § 202), and the Texas Public Information Act (Texas Government Code Chapter 552), as well as industry best practices that include the following organizations: The Information Technology Laboratory (ITL) of the National Institute of Standards and Technology (NIST) and The Software and Network Security Institute (SANS).

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Whom do I contact with technical questions regarding the use of the OAG's Public Information Act Electronic Filing System?

If you’re having a technical issue on this application such as an unexpected error message or payment problem,please visit www.texas.gov/help-support to contact the Texas.gov Help Desk.

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Whom do I contact with non-technical questions regarding the use of the OAG's Public Information Act Electronic Filing System?

For questions about requesting a decision and submitting materials for review by the OAG, please contact the OAG's Open Government Hotline, toll-free, at 877-OPEN TEX.

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Are mail-in and in-person submissions still available?

Yes, in certain circumstances. Pursuant to Government Code section 552.3031, use of the Attorney General's Public Information Act Electronic Filing System is required in certain instances. Interested parties and governmental bodies not subject to the section 552.3031 e-filing requirement may mail in requests for open records decisions and related materials to:

Hand-deliveries may be made to:

PLEASE NOTE: Effective January 3, 2012, the OAG no longer accepts requests for decision, related materials, or arguments from interested parties via facsimile or email.

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How much will my electronic submission through the OAG's Public Information Act Electronic Filing System cost?

This online service is provided by Texas.gov, the official website of Texas. The Texas.gov Price for an electronic submission related to a request for an attorney general decision is $7.50. The Texas.gov Price for subsequent submissions by the same governmental body related to the same request for decision is $5.00.

For an interested party that electronically submits arguments or documents pursuant to section 552.304 or 552.305, the Texas.gov Price is $7.50. The Texas.gov Price for subsequent submissions by the same interested party related to the same request for decision is $5.00.

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If I submit my request for decision at 11:59 PM on the day of my deadline, will my submission be considered timely by the OAG?

Yes. A submission will be considered filed timely if it electronically submitted at any time before midnight (in the OAG's time zone) on the date on which the submission is due.

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Can I submit some of my information electronically and the rest via regular mail or hand-delivery?

Yes. A governmental body or interested party may use any combination of permissible submission methods.

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What types of document formats are accepted?

Documents with the following file extensions are accepted: doc, docx, wpd, xls, xlsx, pdf, txt, bmp, jpg ods, sxc, odt, rtf, and tif.

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Can I electronically submit a document that requires a physical signature or that exists only in paper format?

Yes, as long as you have access to a scanner, these types of documents can be scanned and submitted electronically.

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How do I know my electronic submission was received?

After proper submission and payment, you will receive a payment confirmation email from Texas.gov. Then, within 3 business days (excluding holidays and skeleton crew days), you will receive official confirmation, via email, from the OAG.

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I have assistive technology (AT) on my computer. Will this affect my ability to submit files electronically?

It might. Use the single file upload feature to submit your material.

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I received an error when I submitted my payment. How do I know if the payment was received?

If you received a payment confirmation email from Texas.gov, your payment was successfully processed. To upload documents, select the "Submit Supplemental Materials" button on the Welcome Page and enter the Texas.gov Request ID and Governmental Body PIC ID (available on your receipt). You will not be charged again for this initial upload. If you have payment issues or are incorrectly billed, please visit www.texas.gov/help-support to contact the Texas.gov Help Desk.

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